Return & Refund Policy
At STRYYK.in, we aim to ensure complete customer satisfaction. Please read our Return & Refund Policy carefully before making a purchase.
1. Returns Eligibility
We accept returns under the following conditions:
- The return request is raised within 7 days of delivery
- The product is unused, unwashed, unworn, and in original condition
- Original tags, labels, and packaging are intact
- The product is not damaged, altered, or soiled
❌ Non-returnable items:
- Products purchased during sale / clearance
- Gift cards or promotional items
- Products damaged due to misuse or wear
2. How to Initiate a Return
To request a return:
📧 Email us at stryykindia@gmail.com
📞 Or WhatsApp / Call +91 98219 52225
Please share:
- Order ID
- Reason for return
- Clear images (if defective or damaged)
Our support team will respond within 48 hours.
3. Return Pickup & Shipping
- Return pickup will be arranged by STRYYK where serviceable
- If pickup is unavailable, the customer may be asked to ship the product
- Reverse shipping charges may be deducted unless the return is due to a defect or incorrect product
4. Refunds
Once the returned product is received and inspected:
- Refunds are processed within 7–10 business days
- Refunds will be credited to the original payment method
- COD orders will be refunded via bank transfer / UPI
5. Exchanges
- Size or product exchanges are subject to availability
- Exchange requests must be made within 7 days of delivery
- Only one exchange per order is allowed
6. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item:
- Notify us within 48 hours of delivery
- Share unboxing images/videos for verification
- A replacement or full refund will be issued at no extra cost
7. Order Cancellations
- Orders can be cancelled before dispatch
- Once shipped, orders cannot be cancelled and must follow the return process
8. Refund Delays
If you haven’t received your refund:
- Check your bank or payment provider
- Contact us at stryykindia@gmail.com if the issue persists
9. Policy Updates
STRYYK.in reserves the right to modify this policy at any time. Updates will be effective immediately upon posting.
10. Contact Us
For any questions related to returns or refunds:
📧 stryykindia@gmail.com
📞 +91 98219 52225
📍 Noida, Uttar Pradesh, India